La Tortuga Hotel & Spa - Adults Only Playa del Carmen

I had an amazing time at this hotel! The location was perfect, as it was very close to the public bus station, making it easy to explore the city. The hotel itself is situated in a quieter neighborhood, creating an oasis in the midst of the bustling city. The staff were incredibly friendly and always willing to help with anything I needed. The room amenities were excellent, with everything from air conditioning and a hair dryer to a flat-screen TV. The hotel also had a restaurant where I enjoyed a delicious breakfast every morning. The spa and wellness center were a great way to relax, and the swimming pool was a refreshing escape from the heat. this place provided a luxurious and comfortable experience.

Although this hotel is perfect for adults looking for a peaceful retreat, I would recommend it more for couples or solo travelers rather than families.

I had a fantastic stay at this hotel. The cleanliness of the rooms and the hotel facilities were outstanding. The staff provided great service and were very friendly. The location was perfect, as it was very close to the beach and just a block away from the bustling shopping street. Additionally, the breakfast provided was delicious.

The bartender was friendly and accommodating. Happy hours by the pool were relaxing. Free breakfast options were abundant and delicious. The restaurant had great prices. Some waiters were friendlier than others. The concierge provided helpful information. The hotel's location was convenient. Rooms had beautiful views and excellent balconies. Staff was friendly and always willing to accommodate. The front desk staff was warm and welcoming. On-site restaurant was top-notch. Comfortable beds and beautiful pool area. A great place to stay.

Located in a quiet neighborhood away from the tourist area, the hotel offers a peaceful oasis in the bustling city. Guests can easily find good local restaurants within walking distance to experience authentic cuisine. The staff is friendly and helpful, ensuring a pleasant stay. The breakfast is delicious and satisfying, providing a great start to the day. The hotel features a beautiful pool area, perfect for relaxing. The rooms have a romantic ambiance and are well-appointed, offering a comfortable stay.

The pool is a bit cold for swimming.

Close to downtown, quiet, comfortable beds, clean rooms, awesome hot tub, lovely staff.

Truly beautiful hotel with lush tropical gardens. Convenient location, close to restaurants and beach. Comfortable beds and clean rooms. Helpful and accommodating staff.

Nothing, it is perfect.

Great location, convenient parking, close to shopping and nightlife, friendly staff, onsite restaurant.

Nothing, it was perfect.

Perfect central location

We highly recommend this hotel to everyone.

The hotel's location at La Tortuga was perfect, with easy access to the beach, main street, restaurants, malls, and activities shops. We also enjoyed the delicious included breakfast at ComoComo restaurant. Despite some minor inconveniences, overall I would recommend this hotel for its great location.

The staff were incredibly helpful and went above and beyond to assist guests. the hotel's structure was impressive, with a beautiful garden and pool in the center. Despite the pool being small, it was perfect for a refreshing dip in the evening. the hotel's location was ideal, situated right in the center but away from busy roads. Additionally, the wifi signal in the room was reliable.

It was disappointing that bar snacks were not available after 1pm, with only the dinner menu on offer. Furthermore, there were no room boys to greet guests and help with luggage.

The hotel's location is fantastic as it is conveniently close to the public bus station, making it easy to explore the surrounding area. It is also within walking distance to downtown, shops, clubs, and the beach. The rooms are well-maintained and offer comfortable beds, ensuring a restful sleep. The staff provides excellent service, with helpful and friendly attitudes. The breakfast options are delicious and varied, allowing guests to enjoy a satisfying start to the day. some rooms offer beautiful views of the pool, adding to the overall appeal of the hotel.

Some street noise can occasionally be heard from the rooms, but it does not significantly detract from the overall experience.

Great location, close to main attractions and a variety of dining options. Friendly and helpful staff who provided excellent service. the spacious rooms were comfortable and clean, offering a peaceful oasis in the bustling city. the breakfast served was delicious and satisfying. the swimming pool was well-maintained and a refreshing spot to relax.

The wifi and cable TV reception were poor, making it difficult to stay connected and enjoy entertainment in the room. the nearby construction site created noise during the day, disrupting the peaceful atmosphere.